Applies to residents of the European Economic Area, Switzerland and the United Kingdom. If you reside outside those territories, these Terms apply to you instead.
Effective: 23 August 2026
Thank you for using Ola.
These Terms of Service (the "Terms") apply to your use of Ola, together with the Ola mobile application, any associated software, and the website at tryola.ai (together, the "Service"). They form a contract between you and us. You enter into that contract when you accept these Terms or, where you do not, when you use the Service.
Our Acceptable Use Policy forms part of these Terms.
If you join the private beta, we will ask you to accept our Beta Confidentiality Agreement separately, before you get access. It is a separate agreement. It binds you only if you accept it, and only for information we give you after that. Accepting these Terms does not make you accept it.
Our Privacy Policy explains how we collect and use personal data. It does not form part of these Terms, but it is an important document and you should read it.
1. Who we are#
The Service is provided to you by:
Jayden Robert Bruck
Dieburger Straße 48A
63303 Dreieich
Germany
contact@tryola.ai
In these Terms, "we", "us" and "our" mean Jayden Robert Bruck, trading as Ola. Contact details for legal notices are set out in section 20.
2. Ola is in beta, and it is free#
The Service is currently made available free of charge and by invitation only, as an early test version.
You should expect it to behave accordingly. Features may appear, change or disappear without notice. The Service may be unavailable, interrupted or reset. Data you create in the Service may be lost. It has not been tested at scale, and it will contain defects.
We do not charge for the Service and we do not currently offer any paid plan. If we introduce paid features, we will publish separate terms covering them before you can purchase anything, and nothing in these Terms obliges you to pay.
Because the Service is provided free of charge, our liability is reduced accordingly. See section 15.
3. Registration and access#
Minimum age. You must be at least 18 years old to use the Service. The Service is not directed to, and may not be used by, anyone under 18. If we learn that a user is under 18, we will close the account.
Registration. You must provide accurate and complete information when you register. You may not share your account credentials or make your account available to anyone else, and you are responsible for everything that happens under your account. Tell us promptly at contact@tryola.ai if you believe someone else has accessed your account.
Invitation. Access to the beta is granted at our discretion and may be withdrawn at any time in accordance with section 14.
Where the Service is available. You may not use the Service in, or for the benefit of, any territory or person subject to applicable sanctions or export controls. See section 18.
4. Using the Service#
What you can do. Provided you comply with these Terms, you may access and use the Service for your own personal, non-commercial purposes. In using the Service you must comply with all applicable laws and with our Acceptable Use Policy.
What you cannot do. You may not use the Service for any unlawful, harmful or abusive activity. Without limiting the Acceptable Use Policy, you may not:
- use the Service in a way that infringes, misappropriates or violates anyone's rights;
- modify, copy, lease, sell or distribute any part of the Service;
- reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, model weights or underlying components of the Service, or assist anyone in doing so, except to the extent this restriction is prohibited by applicable law;
- distil, extract or otherwise use Inputs, Outputs or any part of the Service to train, fine-tune, evaluate or develop any machine learning model, or any product or service that competes with the Service, whether directly or indirectly;
- automatically or programmatically extract data or Output from the Service, including by scraping, crawling or harvesting;
- attempt to circumvent, disable or interfere with the Service's safety systems, instructions or restrictions, including by jailbreaking, adversarial prompting or prompt injection, or attempt to cause the Service to reveal its system instructions or the configuration beneath them;
- interfere with or disrupt the Service, including by circumventing rate limits or restrictions or bypassing protective measures;
- represent that Output was created by a human when it was not; or
- access the Service by unauthorised automated or non-human means, whether by bot, script or otherwise.
Software. The Service includes software you download, such as the mobile application, which may update automatically. Our software may include open source components governed by their own licences, which we make available to you.
5. What Ola does on your behalf#
The Service is designed to act on your instructions. Depending on the features you use, it may generate responses, search and read the public web, place and receive telephone calls, send and receive messages, connect to accounts you link, use permissions you grant on your device, and write, build and run software it generates (together with any other action taken at your direction, "Actions").
You are responsible for the Actions you ask the Service to take, and for their consequences, as if you had taken them yourself. In particular:
- You must have the right to instruct the Action. You must not use the Service to act on behalf of another person or organisation without their authority, or to take any action you are not yourself permitted to take.
- Actions in the real world have real effects. An Action may contact another person, change data in a connected account, incur a charge with a third party, publish content or run code. Some Actions cannot be undone.
- Generated software is Output. Software the Service writes for you is provided on the same basis as any other Output. It may contain errors, insecure patterns or defects. You must review it and satisfy yourself that it is fit for your purpose before you rely on it, run it outside the Service or make it available to anyone else.
- Where the Service asks you to confirm an Action, that confirmation is yours to give. We may make some Actions subject to your explicit confirmation. Where we do, giving that confirmation is your decision and your responsibility.
We may limit, delay or refuse any Action, and may withdraw any Action-taking feature at any time.
6. Connected accounts and third-party services#
The Service may allow you to connect accounts you hold with third parties, and may include or rely on third-party software, products and services (together, "Third-Party Services"), including output produced by them ("Third-Party Output").
If you connect an account, you authorise us to access and use the information and functionality of that account as needed to provide the Service to you and to carry out the Actions you request.
Third-Party Services and Third-Party Output are governed by the third party's own terms and privacy policies. We are not responsible for them, we do not control them, and we do not warrant their availability, accuracy or continued operation.
You are responsible for complying with the terms of any service you connect. Some services restrict access by automated or unofficial clients. Connecting such a service may breach your agreement with that provider and may result in your account there being restricted or closed. You should satisfy yourself that you are permitted to connect a service before you do so. We may suspend or remove any connector at any time, including where a third party asks us to.
You can disconnect a connected account at any time through the Service.
7. Calls, recordings, and other people#
Where the Service places, receives or takes part in a telephone call or a voice conversation on your instruction, you are responsible for the lawfulness of that call and of any recording of it.
In Germany and in many other jurisdictions, recording the spoken word of another person without their knowledge or consent is a criminal offence (in Germany, § 201 StGB). Other jurisdictions require the consent of every participant to a recording. It is your responsibility to obtain any consent the law requires before you instruct the Service to record, transcribe or take part in a conversation involving another person, and to comply with any notification requirement that applies.
More generally, where you provide us with information about other people, including their contact details, their messages or their likeness, you confirm that you are entitled to do so and that you have provided them with any information and obtained any consent that the law requires.
8. Content#
Your content. You may provide input to the Service ("Input") and receive output from the Service based on that Input ("Output"). Input and Output together are "Content".
You are responsible for your Content, including for ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licences and permissions needed to provide your Input to the Service.
Ownership of Content. As between you and us, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output. To the extent we hold any right, title or interest in Output, we transfer it to you; and where the law does not permit such a transfer, we grant you instead an exclusive, unlimited right to use, exploit and dispose of the Output, in every manner of use and without restriction in time or territory. This is subject to the licence you grant us below.
Rights in machine-generated material may not exist at all. Under German and European copyright law, material produced by a machine without a human author does not attract copyright. Nothing in these Terms creates a right that does not exist in law. Nothing here is a warranty that Output is protectable, that it is unique, or that your use of it will not infringe someone else's rights.
Similarity of Content. Because of the nature of the Service and of artificial intelligence generally, Output may not be unique, and other users may receive similar output. The transfer and grant above do not extend to other users' output or to any Third-Party Output.
The licence you grant us. You grant us a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, reproduce, display, modify, adapt, translate, create derivative works from, distribute and otherwise use your Content and material derived from it, in order to:
- provide, maintain, operate, develop and improve the Service;
- evaluate and improve the models, tools, components and libraries that the Service uses; and
- make capabilities, components, software and other reusable material derived from your Content available to other users of the Service.
What point 3 means in practice, because it is the unusual one. Ola builds things. When it builds something that works well, the capability behind it can be reused, so that the next member does not have to start from nothing. What becomes available to others is derived material: before anything crosses, it passes through a process designed to remove what is personal to you and to rebuild the capability from its general form.
We do not make your Content itself available to other users. Not your conversations, not your files, not your personal information, and not the particular thing built for you in the form you received it. You are not identified as the source, and we will not identify you.
How long the licence lasts. The licence runs for as long as we hold the relevant Content. In respect of derived material that has already been put into use under point 3, it continues after your account is closed, because that material no longer contains your Content and cannot sensibly be withdrawn from the members who rely on it. Your rights over your personal data are separate, are unaffected by this licence, and are set out in the Privacy Policy.
Our other use of Content. We may also use your Content to comply with applicable law, to enforce our terms and policies, and to keep the Service safe. How we handle personal data in your Content, and the legal bases on which we do so, are set out in the Privacy Policy.
Content moderation. We use automated systems and human review to identify Content that violates these Terms or our Acceptable Use Policy. Where we become aware of a violation, we may remove or restrict Content, limit your access to features, or suspend or terminate your account. You may appeal a decision under section 14.
Access and export. You can access your Content through the features we make available in the Service. The formats and the scope of what can be exported depend on the features available at the time. Your statutory rights of access and portability under data protection law are unaffected and are described in the Privacy Policy.
9. Artificial intelligence: transparency, accuracy, and what the Service is not#
Artificial intelligence and machine learning are rapidly developing fields. We work to make the Service more accurate, more reliable and more useful. Given the probabilistic nature of machine learning, using the Service may in some situations produce Output that does not accurately reflect real people, places or facts.
When you use the Service you understand and agree that:
- Output may not be accurate. You should not rely on Output as a sole source of truth or factual information, or as a substitute for professional advice.
- You must evaluate Output before you use it. This includes human review where appropriate, before you use, run, publish, send or share Output.
- The Service does not provide professional advice. It is not a lawyer, doctor, accountant, therapist, financial adviser or engineer, and Output is not legal, medical, financial, tax or other professional advice. Where a matter requires a licensed professional, consult one.
- The Service is not an emergency service. Do not rely on it in an emergency or in any situation where a delayed, missing or incorrect response could result in injury, loss of life, or damage to property or the environment. Contact the emergency services directly.
- You must not use Output relating to a person for any purpose that could have a legal or material effect on that person, such as decisions about credit, education, employment, housing, insurance, legal matters or medical care.
- Output does not represent our views. The Service may produce incomplete, incorrect or offensive Output. A reference in Output to a third party's products or services does not mean that third party endorses us or is affiliated with us.
Transparency, and your own obligations under the EU AI Act#
You are interacting with an artificial intelligence system. Responses, voices, images, video, audio and software produced by the Service are generated by machine and are not the work of a human author, even where they sound or appear as though they are. We tell you this here and in the Service, as Article 50(1) of Regulation (EU) 2024/1689 (the AI Act) requires.
Provenance markings. Where the Service or a component it uses marks generated material as artificially generated, whether visibly or in the file's metadata, you must not remove, alter or obscure that marking, and you must not disable a feature that applies it.
Some AI Act obligations fall on you, not on us. In particular:
- If you use the Service to produce image, audio or video content that appreciably resembles real people, objects, places or events and would falsely appear authentic (a "deep fake"), you must disclose that it is artificially generated.
- If you publish text generated by the Service in order to inform the public on matters of public interest, you must disclose that it is artificially generated, unless the content has undergone human review and someone holds editorial responsibility for it.
The Service is not intended for prohibited or high-risk purposes. You may not use it for any practice prohibited under Article 5 of the AI Act, and our Acceptable Use Policy sets those out. It is likewise not intended, designed or made available for any use listed in Annex III of the AI Act.
If you use it for such a purpose anyway, you may become a provider in your own right. Under Article 25 of the AI Act, a person who puts an AI system on the market under their own name or trade mark, makes a substantial modification to it, or changes its intended purpose so that it becomes high-risk, takes on the obligations of a provider. Those obligations would be yours, not ours, and we do not accept them on your behalf.
10. Sensitive information#
The Service is not designed for, and must not be used to process, special categories of personal data as defined in Article 9 GDPR, being data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, data concerning health, or data concerning sex life or sexual orientation, nor data relating to criminal convictions and offences, other than data about yourself.
Nor is it designed for payment card data, government identification numbers, or information subject to specific regulatory regimes.
Please do not submit such information about other people. Where you choose to submit such information about yourself, section 4 of the Privacy Policy explains the basis on which we process it.
11. Our intellectual property#
We own all right, title and interest in and to the Service, including the software, the interfaces, the designs, the name "Ola" and our marks. Except for the rights expressly granted in these Terms, nothing here grants you any right, title or interest in the Service.
You may use our name and marks only as we permit in writing.
12. Feedback#
We welcome your feedback about the Service. You agree that we may use it to provide, maintain, develop and improve the Service, without restriction and without compensation to you.
13. Changes to the Service and to these Terms#
Changes to the Service. We are continuously developing the Service, and we may change, add or remove features. Because the Service is a free beta, we do not promise to offer it indefinitely or in its current form for any particular period. We may discontinue the Service, and we will give you reasonable notice before we do where we can.
Changes to these Terms. We may update these Terms, for example because of changes in the law or in regulatory requirements, for security or safety reasons, because of circumstances beyond our reasonable control, or as we develop the Service.
We will give you at least 30 days' advance notice of any change that materially and adversely affects you, by email or by notice in the Service, and we will tell you when it takes effect. Changes apply only going forward. If you do not agree to a change, you may end your relationship with us before it takes effect by closing your account and stopping your use of the Service.
14. Termination and suspension#
Your rights. You may stop using the Service and end your relationship with us at any time, by closing your account and ceasing to use the Service.
Consumer right of withdrawal. If you are a consumer resident in the EEA, Switzerland or the UK, you may withdraw from this contract within 14 days of entering into it, without giving any reason. The withdrawal instructions and the model withdrawal form are in the Annex to these Terms.
Our rights. We may restrict, suspend or terminate your access to the Service, or close your account, where we determine, acting reasonably and objectively, that:
- you have breached these Terms, including the Acceptable Use Policy;
- we must do so to comply with the law, or a third party whose service you have connected requires it;
- your use of the Service could cause risk or harm to us, to other users or to anyone else; or
- your account has been inactive for over a year.
We may also end the beta, in whole or in part, at any time.
Notice. Where we terminate your account, we will make reasonable efforts to notify you in advance so that you can export your Content, unless it is not appropriate for us to do so, we reasonably believe that continued access would cause damage to us or to anyone else, or we are legally prohibited from giving notice.
Appeals. If you believe we have suspended or terminated your account in error, you can appeal by writing to contact@tryola.ai.
15. Our commitments to you, and our liability#
How we provide the Service. We will provide the Service with reasonable skill and care and act with professional diligence. We do not promise that the Service will be uninterrupted, error-free or secure, or that Content will not be lost or altered, and as section 2 explains, you should expect a beta to fail from time to time.
Liability. We are liable without limitation:
- for damages arising from injury to life, body or health caused by a breach of duty by us or by our legal representatives or agents;
- for damages caused intentionally or by gross negligence;
- to the extent we have given a guarantee or fraudulently concealed a defect; and
- under the German Product Liability Act (Produkthaftungsgesetz) and any other liability that cannot lawfully be excluded or limited.
Because the Service is provided free of charge, we are otherwise liable only for intent and gross negligence. This reflects the reduced standard of care that applies to gratuitous provision under German law. To the extent that this reduced standard does not apply to a particular claim, we are liable for slight negligence only where we breach a material contractual obligation, meaning an obligation whose fulfilment makes the proper performance of this contract possible in the first place and on whose fulfilment you may regularly rely, and in that case our liability is limited to the damage that is foreseeable and typical for a contract of this kind.
We are not liable for loss or damage caused by events beyond our reasonable control.
We do not exclude or limit our liability to you in any way where it would be unlawful for us to do so, and nothing in these Terms affects your statutory rights.
Your statutory rights. You have rights that cannot be limited or excluded by a contract like these Terms, including as a consumer. These Terms are in no way intended to affect or restrict them.
16. Your responsibility to us#
You are responsible for your use of the Service, for your Content, for the Actions you instruct, and for your compliance with these Terms.
To the extent permitted by applicable law, and except where you are acting as a consumer, you will compensate us for costs, losses, liabilities and expenses arising from third-party claims that result from your use of the Service, your Content, your Actions, or your breach of these Terms.
17. Copyright and other complaints#
If you believe that content available through the Service infringes your intellectual property rights, write to us at contact@tryola.ai, or to the postal address in section 1, with:
- your name, address, telephone number and email address;
- a description of the work you say has been infringed;
- a description of where the material you say is infringing can be found;
- a statement that you believe in good faith that the use is not authorised by the rights holder, its agent or the law;
- a statement that the information in your notice is accurate and that you are the rights holder or authorised to act on the rights holder's behalf; and
- your physical or electronic signature.
We may remove or disable content alleged to be infringing, and may terminate the accounts of repeat infringers.
18. Trade controls#
You must comply with all applicable trade laws, including sanctions and export control laws. The Service may not be used in or for the benefit of, or exported or re-exported to, any embargoed country or territory, or any person or entity with whom dealings are prohibited or restricted under applicable trade laws. Your Input may not include material or information that requires a government licence for release or export.
19. Governing law and disputes#
Concerns. If we have a dispute, we would first like to understand and try to resolve your concerns. Please write to contact@tryola.ai.
Governing law. These Terms, and any dispute or claim arising out of or in connection with them including any non-contractual dispute or claim, are governed by German law, excluding its conflict of laws rules and the UN Convention on Contracts for the International Sale of Goods.
If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of the country in which you have your habitual residence.
Courts. If we cannot resolve a dispute, you may bring proceedings in the courts of the place where you reside. Where you are a consumer, we may bring proceedings against you only in the courts of the place where you reside. Where you are not acting as a consumer, or where you have no general place of jurisdiction in Germany, the courts of Darmstadt, Germany have exclusive jurisdiction.
Online dispute resolution. The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr. We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board and we do not currently do so.
20. General terms#
Assignment. You may not assign or transfer any rights or obligations under these Terms. We may assign or transfer our rights and obligations to a successor in interest of the business associated with the Service. If we do, your rights as a consumer will not be affected, and you may end your relationship with us at any time.
Severability. If any part of these Terms is found to be invalid or unenforceable, the rest remains in effect.
Waiver. If we or you delay enforcing a provision of these Terms, either of us can still enforce it later.
Entire agreement. These Terms, together with the Acceptable Use Policy and any terms we publish for a specific feature, are the entire agreement between you and us regarding the Service, and replace any earlier agreements about it.
Notices. We will send legal notices to the email address associated with your account. You may send legal notices to contact@tryola.ai and to the postal address in section 1.
Language. These Terms are published in English and German. If you are resident in Germany, Austria or Switzerland, the German version governs. Elsewhere, the English version governs.
Contact.
Jayden Robert Bruck
Dieburger Straße 48A
63303 Dreieich
Germany
contact@tryola.ai
Annex — Right of withdrawal for consumers#
Withdrawal instructions#
Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which the contract was concluded.
To exercise the right of withdrawal, you must inform us:
Jayden Robert Bruck, Dieburger Straße 48A, 63303 Dreieich, Germany, contact@tryola.ai
by means of a clear statement (for example, a letter sent by post, or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal. If you withdraw from this contract, we will close your account and stop providing the Service to you. Because the Service is provided free of charge, no payments have been made and none will be refunded.
Model withdrawal form#
(Complete and return this form only if you wish to withdraw from the contract.)
To: Jayden Robert Bruck, Dieburger Straße 48A, 63303 Dreieich, Germany, contact@tryola.ai
>
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service:
>
Ordered on (*) / received on (*): ____________________
>
Name of consumer(s): ____________________
>
Address of consumer(s): ____________________
>
Signature of consumer(s) (only if this form is notified on paper): ____________________
>
Date: ____________________
>
(*) Delete as appropriate.